Cratex is committed to staying a leader in the industrial packaging industry. Our product is certified, our facility is safe and our employees are the most trained and knowledgeable in the industry.
Cratex has received a certificate of registration to ISO 9001:2015 for their Quality Management System. ISO Standards are developed by the International Organization for Standardization, the world’s largest developer of voluntary international standards. This registration has been certified by SAI Global, a leading registrar of ISO Management Systems around the world, and it demonstrates Cratex’s commitment to quality, continual improvement and customer satisfaction.
The intent of a Quality Management System that meets the requirements of ISO 9001:2015 is to ensure quality products and services that consistently meet or exceed the needs and expectations of our customers. Certification is achieved once all the requirements of the Standard have been verified during a stringent, independent audit conducted by an accredited ISO Registrar. These external audits are conducted annually to ensure the system is continually improving.
“At Cratex, quality is something we live and breathe, and this ISO certification proves it,” said Dwayne Hihn, President, Cratex Industries Ltd. “This ISO achievement sets a very high bar for the industry, and I am proud to say that all of our employees at all of our locations contributed to the process. It tells our existing and future customers that Cratex has left no stone unturned in ensuring our internal systems are of the highest standard, and that we can provide a customer experience that is second to none.”